Our Emergency Team

Emergencies are never easy, and here at Epic we understand that when these situations come up they also come with their own amount of stress and urgency. Our skilled veterinary emergency team is here to guide you through these situations and ensure your pet receives only optimal care. We’re here for you!

What to Expect When You Arrive

When you arrive at our emergency veterinary clinic, we understand that it can be a stressful and emotional time for both you and your pet. Our goal is to provide prompt, compassionate, and gold standard of care to your pet, and to guide you through the process with clarity and support.

As soon as you arrive, your pet will undergo a brief triage evaluation. This is a quick assessment to determine the severity of their condition and prioritize treatment based on medical need. Our veterinary team is trained to identify critical situations and begin life-saving interventions immediately.

While we focus on your pet’s immediate care, you’ll need to provide some basic information about your pet and their medical history. Our team will assist you in filling out any necessary forms. If possible, please bring your pet’s medical records or any relevant documents, such as vaccination history or medications.

Once your pet’s condition is assessed, we may begin emergency treatment right away, such as administering pain relief, stabilizing vital signs, or providing oxygen. If needed, our team will perform diagnostics, such as blood tests, x-rays, or ultrasounds, to help us determine the best course of action.

We know how important it is to stay informed. Our team will keep you updated on your pet’s condition, treatment plan, and any necessary procedures. We will explain your options and discuss the next steps with you, ensuring you feel comfortable with the decisions being made.

In some cases, your pet may need to be admitted for overnight observation or intensive care. If your pet requires surgery or advanced treatment, we’ll clearly outline the procedure, risks, and costs involved. We will continue to monitor your pet closely, and you’ll be updated throughout their care.